Customer stories

Real Kenyan businesses.
Real results.

These are not made-up personas. These are Nairobi designers, Mombasa event planners, Kiambu contractors, and Upper Hill consultants who moved from WhatsApp invoices to a professional business system.

No setup fee · M-Pesa ready · KRA eTIMS compliant · From Ksh 350/month

Featured story

Featured customer story

I had 30 clients saved in my phone contacts and I was sending invoices as WhatsApp photos. The moment I moved to Elona CRM, my clients started paying faster. The M-Pesa link does the work for me.
WM

Wanjiru M.

Freelance graphic designer · Westlands, Nairobi

Starter plan · Ksh 350/month

Read Wanjiru's full story

14 days

Faster average payment vs WhatsApp invoices

30 → 50

Clients managed after moving to Elona CRM

0 hrs

Manual M-Pesa reconciliation per month

2 min

Time from registration to first invoice sent

All stories

Filter by industry or plan.

Filter:
Freelancer
WM

Wanjiru M.

Freelance graphic designer

Westlands, Nairobi

Starter plan

I sent invoices as WhatsApp screenshots. Half my clients paid late. Elona CRM fixed that in 2 minutes.

14 days

Faster payment

0 hrs

Manual M-Pesa work

Read full story
Agency
KN

Kamau N.

Digital marketing agency founder

Westlands, Nairobi

Pro plan

We were running 3 client accounts from separate WhatsApp groups. Elona CRM gave us one place the whole team could see.

40

Clients managed

3

Staff sharing access

Read full story
Event planner
FA

Fatuma A.

Event planning business

Mombasa

Pro plan

Event planning means managing 20 inquiries at once. I used to lose track of which leads I had followed up with. Now nothing slips through.

100

Leads in pipeline

2 min

Deposit invoice to M-Pesa

Read full story
Consultant
AO

Akinyi O.

Business strategy consultant

Upper Hill, Nairobi

Expert plan

I missed a monthly retainer invoice once and lost the client relationship. Now everything goes out automatically on the right date.

12

Retainer clients managed

0

Missed billing cycles

Read full story
Retail
NK

Njoroge K.

Retail shop owner

Ngara, Nairobi

Starter plan

I had no idea which customers were buying the most until Elona CRM. Now I know my top 10 customers by name and treat them accordingly.

200

Customers tracked

100%

M-Pesa reconciled auto

Read full story
Salon
GW

Grace W.

Salon owner

Kilimani, Nairobi

Starter plan

I had 200 clients I could only recognise by face. No records. Elona CRM turned my client list into a real business asset.

200

Client database built

Ksh 350

Monthly investment

Read full story
Construction
MJ

Mwangi J.

Construction contractor

Kiambu

Expert plan

Construction projects run for months. I had no system for tracking milestone payments. Clients would dispute what was agreed. Now everything is documented from day one.

8

Active projects managed

0

Payment disputes with records

Read full story
Accountant
PM

Peter M.

CPA, accounting practice

Upper Hill, Nairobi

Pro plan

I was managing 35 client accounts manually. Some on monthly retainers, some quarterly. I missed billing cycles regularly. Elona CRM automated the chaos.

35

Client accounts managed

100%

eTIMS compliant invoices

Read full story
Coming soon

More customer stories are added regularly. Check back or submit your own story below.

Industries represented

Find a story from your type of business.

Every story links to a full case study showing the business's situation before Elona CRM, the features they use, and results in the first 90 days.

Share your story

Using Elona CRM? We want to feature you.

If Elona CRM has changed how you run your business, we would love to share your story. It takes 15 minutes: a quick call, a few numbers, and a quote. Your business gets published on this page and shared across our social channels.

Submit your story

Takes 15 minutes · Free exposure for your business

Your business deserves a proper system.

Stop losing clients in WhatsApp threads. Stop reconciling M-Pesa messages manually. Start with Elona CRM today.